FAQs

General Information

Q: What is Calm Coach Leadership? 

A: Calm Coach Leadership is a program designed to enhance rugby coaches’ leadership capabilities through reflective learning. We focus on building team culture, fostering effective communication, promoting coaching flexibility, and enhancing player decision-making skills.

Q: What services do we offer? 

A: We offer both online and in-person education products and services for rugby coaches. Our offerings include comprehensive training modules, workshops, webinars, and personalized coaching sessions.

Online Products

Q: What online products do you offer? 

A: Our online products include video tutorials, e-learning courses, webinars, and downloadable resources that cover various aspects of rugby coaching and leadership.

Q: How do I access the online courses? 

A: Once you register and pay for an online course, you will receive an email with instructions on how to access the course material through our online platform.

Q: Can I access the online courses at any time? 

A: Yes, our online courses are available 24/7, allowing you to learn at your own pace and convenience.

Q: Are there any prerequisites for taking the online courses? 

A: No specific prerequisites are required. Our courses are designed for rugby coaches of all levels, from beginners to experienced professionals.

In-Person Services

Q: What in-person services do you offer? 

A: We offer workshops, seminars, and personalized coaching sessions that are conducted by experienced rugby coaching professionals.

Q: How can I book an in-person session? 

A: You can book an in-person session by contacting us through our website or by calling our customer service number. We will work with you to schedule a convenient time and location.

Q: Where are the in-person sessions held? 

A: Our in-person sessions can be held at various locations, including your club facilities, conference centers, or other suitable venues. We also offer the option of traveling to your location for personalized coaching.

Payment and Registration

Q: How do I register for a course or service? 

A: You can register for our courses or services through our website. Simply select the desired course or service, complete the registration form, and make the payment.

Q: What payment methods do you accept? 

A: We accept major credit cards, PayPal, and bank transfers.

Q: Can I get a refund if I’m not satisfied with the course? 

A: Yes, we offer a satisfaction guarantee. If you are not satisfied with a course, please contact us within 30 days of purchase for a refund.

Certification and Benefits

Q: Do you provide certification upon completion of the courses? 

A: Yes, participants who successfully complete our courses will receive a certificate of completion.

Q: What are the benefits of taking your courses? 

A: Our courses will help you improve your leadership skills, enhance your coaching techniques, build a strong team culture, and make better decisions on and off the field. You will gain practical knowledge and insights from experienced professionals in the rugby coaching field.

Support

Q: What if I have technical issues accessing the online courses? 

A: If you encounter any technical issues, please contact our customer support team via email or phone. We are here to help you resolve any problems promptly.

Q: How can I contact customer support? 

A: You can reach our customer support team by email at info@calmleadership.co.nz

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